BizzOX
Logistics Outsourcing
BizzOX powers logistics companies with real-time customer support, shipment exception handling, and back-office operations — reducing WISMO queries and improving delivery success rates.
40%
Reduction in WISMO Calls
24/7
Shipment Monitoring
10+
Languages Supported
< 2min
Avg First Response Time
Customer Support & WISMO
"Where Is My Order?" is the #1 query in logistics. We handle it at scale.
Shipment Tracking
Real-time tracking updates via phone, chat, email, and WhatsApp.
Delivery Exception Handling
Managing failed delivery attempts, address corrections, and rescheduling.
Claims & Damage Support
Initiating and tracking claims for lost, damaged, or delayed shipments.
Sender/Receiver Coordination
Three-way coordination between senders, receivers, and delivery partners.
Operations & Dispatch Support
Keep your fleet and operations running efficiently.
Driver Helpdesk
First-level support for delivery partners on app issues and route queries.
Vendor Coordination
Liaison between 3PL partners, warehouses, and freight vendors.
MIS & Reporting
Daily delivery performance dashboards and exception reports.
Logistics Businesses
We Partner With
Courier & Express Companies
High-volume B2C and B2B shipment support.
3PL Providers
Warehouse and fulfillment coordination services.
E-Commerce Logistics
Last-mile delivery support and returns management.
Freight Forwarders
International shipment documentation and tracking support.
Explore Other Industries
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